Return & Refund Policy

Thanks for purchasing our products at operated by Customer First Precious Metals Pvt. Ltd.  We offer a full money-back  guarantee for all certain purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 7 calendar days of your purchase. Below are the terms and conditions for qualifying for return & refund:

  1. Return and refund to be applied within 7 days of purchase.
  2. Return courier charges to be paid by the customer and Customer First Precious Metals Pvt. Ltd. will not be liable for paying off the courier charges for returning the product.
  3. Products sold through the website will only be eligible for return and refunds.
  4. Products should not be damaged and if any damage is there refund will not be processed.
  5. Cancellation and refund not applicable for products sold on discount rates.
  6. Refund will be made only via UPI via the contact number registered during the time of purchase. If any change in number special approval to be taken and may take up to 10 days for processing the refunds.

After the 14-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs. If you have any additional questions or would like to request a refund, feel free to contact us at